Product Description:
These white and black lace-up platform sneakers offer the perfect blend of comfort and contemporary street style. Designed with a sporty silhouette, they feature a fabric upper with breathable mesh insole lining, making them ideal for everything from gym workouts to outdoor events or casual office wear. The lace-up closure ensures a secure fit, while the platform heel provides subtle elevation and added support. With a variety of print and pattern options including colorblock, letter, plain, striped, and all-over print, this sneaker adapts to many occasions—from holidays to daily routines—with effortless flair.

Key Features:

• Color: White and Black

• Closure: Lace-up

• Upper Material: Fabric

• Insole Material: Breathable mesh

• Lining: Fabric for added comfort

• Heel Type: Platform

• Style: Sporty and versatile

• Pattern Options: Colorblock, letter, plain, striped, all-over print

• Fit: True to size

• Ideal For: Beach, weddings, parties, office, gym, outdoor events, and more

• Festival Wear: Suitable for Thanksgiving, Father’s Day, Easter, Independence Day, Labor Day, Eid al-Adha, St. Patrick’s Day, Spring Festival.

Size Chart:

At Omsneak, we are committed to delivering your sneakers swiftly and securely. Below are the details of our shipping process to ensure full transparency and a smooth shopping experience.

1. Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and holidays). Once your order is confirmed and processed, it will be prepared for shipment. Please note that any orders placed after 10:00 PM will be processed on the next business day.

2. Shipping Options and Timeframes

• Standard Shipping (Free): Estimated delivery time is 4–6 business days after processing.
• Expedited Shipping ($7.99): Estimated delivery time is 2–4 business days after processing.

We aim to complete all deliveries within a week from the shipping date, ensuring that you get your sneakers quickly and efficiently.

3. Shipping Carriers
To guarantee reliable service, we partner with the following shipping providers:

• United States Postal Service (USPS)
• United Parcel Service (UPS)
• FedEx
• DHL Express
• Amazon Shipping
• Regional Carriers (such as LaserShip and OnTrac)

4. Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number to monitor the real-time status of your shipment directly through the carrier’s website.

5. How to Check Your Order Status
You can check your order status at any time by entering your tracking number on the shipping carrier’s tracking page. If you experience any issues or have not received a tracking number, please contact us at support@omsneak.store.

6. Handling Missing or Incomplete Orders
If your package is missing, incomplete, or significantly delayed, please contact our support team immediately at support@omsneak.store. We will work closely with the shipping carrier to investigate and resolve the issue, whether that means resending your order or issuing a refund.

7. Shipping Parties
We use the following shipping parties for all deliveries:

• United States Postal Service (USPS)
• United Parcel Service (UPS)
• FedEx
• DHL Express
• Amazon Shipping
• Regional Carriers (e.g., LaserShip, OnTrac)

8. Order Cutoff Time
Orders placed by 10:00 PM local time will be processed the same day. Orders placed after 10:00 PM will be processed the following business day.

9. Additional Notes

• No additional taxes will be applied to your purchase.
• Please ensure your shipping address is correct at checkout. Omsneak is not responsible for packages delivered to incorrect addresses provided by the customer.

If you have any questions regarding shipping, feel free to reach out to us at support@omsneak.store. We are here to assist you.

At Omsneak, we prioritize your satisfaction and in-store shopping experience with every purchase. If for any reason you are not completely satisfied with your order, our Returns and Refunds Policy is designed to accommodate your needs. Here's how it works:

Starting a Return:

To start the return process, please ensure the item is unused, in its original condition, and with all tags intact. Returns are accepted within 20 days of purchase.

Refund Process:

Our refund process is simple and efficient. Once the returned item is received and inspected, a refund will be issued immediately to the original method of payment. Please allow 5-7 business days for your refund to be processed. For faster processing, we recommend that you provide visual evidence, such as photos or videos, showing any defects or damage for quick resolution.

Steps to initiate a refund:

Contact our customer service team at support@omsneak.store to initiate the return process.
Provide a reason for the return along with your order number.
Wait for instructions on the return shipping address.
Once we receive and verify your return (usually within 72 hours), you will receive a confirmation email.
Refunds, if applicable, will be processed within 7 days. Please note that your bank or credit card company may require an additional 3-5 business days to process.
Scenarios and coverage:

Unsatisfied customer: If the return is due to customer dissatisfaction, the cost of return shipping is the customer's responsibility. We will refund the product price minus the original shipping fee.

Defective product: In the event of a defective product, please provide clear photos of the defect to support@omsneak.store. We will arrange a return label, and after inspection, a full refund will be issued.

Damaged Package: If your package arrives visibly damaged, please document the damage with photos and contact us immediately. We will work with the carrier to resolve the issue, provide a replacement, or issue a refund as appropriate.

Wrong Product or Size: If you receive the wrong product or the wrong size, please contact us at support@omsneak.store for further instructions. We will provide a return label, and upon receipt of the product, we will send the correct product or issue a refund.

Product Not Arrived: Please contact us immediately if your product has passed the estimated delivery date and you have not received any notification from us. We will resolve the situation and issue you a full refund if necessary.

Cancellation Policy:

If you wish to cancel your order after confirmation, please contact support@omsneak.store. Cancellations will not be at your expense and can be done at no cost to you.

For any questions or concerns regarding returns and refunds, our dedicated customer service team is always available to assist you at support@omsneak.store.

Thank you for choosing Omsneak for your running sneaker needs. Your trust is invaluable to us, and we look forward to providing you with exceptional service!